Terms & Conditions

1. General Information & Scope

i-Prescribe Pharmacy is the trading name of I Prescribe Limited (Company No. 16207578). We are fully regulated by the MHRA and the General Pharmaceutical Council (GPhC).

Unit 10F Lister Hills Science Park, Bradford, BD7 1HR

This service is intended for UK residents only and is governed by English law.

2. Our Services

We provide digital, remote, and face-to-face pharmaceutical consultations.

Emergency Use: Our services are NOT for emergency medical situations. In an emergency, dial 999 immediately.

3. Eligibility & User Obligations

By using this service, you agree to the following mandatory requirements:

• Age: 16+ for NHS repeat prescriptions, 18+ for private treatments.
• Honesty: You must provide accurate and complete medical information.
• Security: You are responsible for your account credentials. No multiple accounts allowed.

4. Identity Verification

To comply with UK law, we use third-party partners (e.g., LexisNexis) to verify your identity. If we cannot verify your identity, we cannot provide prescription medication.

5. Prescriptions & Supply

The decision to issue a prescription lies solely with the prescriber. A contract is only formed when we send a “Dispatch Confirmation” email.

6. Pricing & Payment

All prices include consultation fees and VAT. We reserve the right to adjust prices due to market fluctuations, though this will not affect approved orders.

7. Cancellations & Returns

Statutory Exception: Under the Consumer Contracts Regulations 2013, there is no right to return prescription medication once dispensed and dispatched.

Pre-Dispatch: Cancellations made before dispatch may incur a £10 administrative fee to cover clinical review costs.

8. Liability & Safety

We are not liable for losses resulting from your failure to provide accurate medical history or follow clinical advice. Services are provided for private, domestic use only.

10. Contact & Complaints

For questions or formal complaints, please reach out to our team:

Email: info@i-prescribe.com

DPO/Clinical Lead: Mrs Humaira Hussain